Cancellation and rescheduling
Classroom Training/Instructor-led Online Training
Harrybaker Training Institute Limited reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc.)
- In case Harrybaker Training Institute Limited cancels an event, a refund will be paid to the delegate depending on the circumstance. But;
- If a cancellation or rescheduling is done by a delegate: the table below will apply:
|Date of Cancellation/Rescheduling||Cancellation Fee Payable||o Rescheduling Fee Payableo Please note that rescheduling will be subject to availability of seats.|
|15-10 clear Working Days prior to the start of the course||10%||0%|
|9 -6 clear Working Days prior to the start of the course||25%||10%|
|5 – 3 clear Working Days prior to the start of the course||50%||15%|
Refund request can be initiated by calling or dropping an email to our customer support team: firstname.lastname@example.org.
All administration fees for cancellations; or rescheduling, are payable immediately, upon receipt of the invoice.
No refunds shall be given for the cancellation of eLearning courses no matter when cancellation is notified to us if the E-learning licence has been activated.
Exam cancellation or rescheduling will attract a charge of $40 of the exam fee paid originally.