ITIL Resources

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ITIL foundation syllabus

ITIL Foundation Syllabus

The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for service management.

ITIL Practitioner

ITIL Practitioner Syllabus

This document is intended to provide information to prospective ITIL® Practitioner candidates and indeed anyone interested in the format and content of the ITIL Practitioner examination.

ITIL Maturity Model

ITIL Maturity Model

The ITIL® Maturity model and self-assessment service has been developed to help organizations improve their IT service management within the ITIL framework.

ITIL Practitioner Guiding Principles

The ITIL® Practitioner Guidance accompanies the qualification and provides a practical guide to putting ITIL theory into practice.

Key benefits of itil

Key Benefits  of ITIL

ITIL® provides a robust framework for identifying, planning, delivering and supporting IT services that can be adapted and applied to all business and organizational environments.

The importance of itil

The Importance of ITIL

The ITIL® Certification is an IT credential introduced in view of the necessity and demand of professionals with ITIL knowledge and skills.

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