The facilitation certification course is structured to train individuals and organizations to achieve business outcomes by addressing business issues in groups and meetings. Participants will be taught how to lead and run successful meetings by being exposed to the skills and knowledge required. The tools and techniques which candidates will be exposed to by this certification course will help them lead meetings to achieve a consensus of synergy.

A skilled facilitator uses strategic questions to point a group towards collaboration in order to achieve its objectives. The course will equip candidates to design and facilitate sponsored events, understand the challenges faced in meetings, and navigate through all of this in order to get work done. The facilitation course is about helping groups achieve their objectives by equipping the facilitator to create the process through which the group finds answers to its issues. As the task at hand changes, the facilitator modifies the process to suit the current objectives.

Harrybaker training Institute is fully accredited to train individuals and organizations on Facilitation certification by APMG, the licensed exam Institute. Harrybaker training Institute ensures that Facilitation certification is delivered with high standards.

The history of Facilitation can be traced to the late 1940s when the following institutions were established:   the  MIT  Research  Centre for Group  Dynamics and the  National  Training  Laboratory  (NTL)  in the  USA;  and the  Tavistock  Institute and the  Roffey  Park  Institute in the  UK. During this time, the framework of processes that laid the foundation for the field of facilitation was established. Subsequently, academic works were produced in the subject of facilitation such as John Heron’s “The Facilitator’s Handbook” which was published in 1989. In the late 1990s and early 2000s, Facilitation became adopted as a formal education and training course.

As the number of facilitation professionals grew, several professional networks and associations emerged, such as the International Association of Facilitators (IAF) which was established in 1994. The work of the IAF has led to the development of certifications and a professional code of conduct for the Facilitation discipline.

The Facilitation certification is designed to train individuals to lead and run successful meetings. There are two qualifications available as follows

    Facilitation Foundation certification

    Facilitation Practitioner certification

Facilitation foundation qualification

This is the basic course where individuals are exposed to the principles and processes of facilitation. Candidates will learn:

    The process iceberg model, its use, and relevance.

    How to identify the appropriate team members roles and role-appropriate behaviors.

    The Agenda process plan and how to apply it in the group’s work session.

    The Feedback model, how to introduce it to the task and ensure good feedback.

    The key characteristics of an effective facilitator.

    The process, advantages, and shortcomings of the models, tools, and techniques of Facilitation.

Facilitation Practitioner qualification

This requires that participants have the foundation certificate, and exposes them to the application of the principles of facilitation in real work scenarios. Candidates will learn:

    How to apply Process iceberg methodology in the achievement of objectives.

    To identify when facilitation is needed in an organization and work to strategically apply it.

    Plan strategic meetings with an understanding of the demands of specific tasks so as to achieve objectives.

    Work effectively in the application of facilitation to achieve collaboration in groups and meetings.

    How to make good process decisions in order to respond to situations during a meeting

    How to design a facilitated meeting/event.

    Communication tools, and how to develop interaction and enhance group decision making.

The Facilitation course has several benefits for both organizations and individuals. These are outlined as follows:

Benefits for individuals

    Equips an individual to successfully design and facilitate meetings.

    Exposes individuals to the tools and techniques of facilitation

    Builds an individual’s career by providing professional training.

    Builds an individual’s confidence to facilitate events.

    Builds an individual’s confidence to facilitate events.

    Helps a facilitating member to keep the attention of group members active through the strategic process.

Benefits for organizations

    Helps to produce more productive meetings where objectives are accomplished in time and on budget.

    Helps the team to reach decisions faster.

    Ensures a balance of team roles, so as to deal with any weakness that could hinder progress

    Makes meetings to be more effective in problem-solving.

    Equips the organization to apply the Process Iceberg model in enhancing productivity.

Facilitation exam prerequisites

The facilitation foundation qualification has no specific requirement. However, the Practitioner qualification course requires the Foundation certificate.

Facilitation Foundation Exam Prerequisite

    Multiple choice

    50 questions per paper

    25 mark or more required to pass (out of 50 available) – 50%

    40-minute duration

    Closed-book

Facilitation Practitioner Exam Prerequisite

    Multiple choice

    50 questions per paper

    25 mark or more required to pass (out of 50 available) – 50%

    40-minute duration

    Closed-book

The Facilitation certification adopts the Process Iceberg Organization model®. This model ensures that the focus is on the organization’s strategy and structure, and has 5 levels based on 3 principles:

Hierarchical- Each level has to be in place for the next one to come in.

Sequential- Each level follows the previous.

Inter-dependent- Each level is dependent on the level above.

The five levels are as follows:

1.   Strategic focus and values

2.   Organizational structures and high-level processes

3.   Organizational systems and procedures.

4.   Roles, skills, attributes, and knowledge

5.   Positive buy-in

The Facilitation certification course has been used in the following industries, and organizations:

Service organizations, Disaster-response centers, Sales organizations, Research and development, Government organizations, Non-governmental organizations.

The Facilitation training plus exam is an instructor-led classroom training after which you will sit the exam(s).

Basically, the Facilitation Foundation and Practitioner class last for 5 days altogether.

The Facilitation Foundation lasts for the first 3 days after which, on the 4th day, you will sit the Foundation exam.

Facilitation Practitioner lasts for 2 days. The class will start on the 4th day after which you will sit the Practitioner exam on the 5th day. However, if you see the need to brush up on your knowledge in Facilitation Foundation, you can join the Facilitation class from the 1st day.

NOTE: If you are not ready to sit the exam at the designated time after the training, you can defer your exam to a later date. However, when you are ready to take the exam, you need to notify us at least three working days before your proposed exam date.

The following, among others, are included in the fee:
〉 Pre-course material to familiarise you with the Facilitation methods
〉 Printed training slides
〉 Notepad and pen for jotting
〉 Workbook for practice
〉 Bag to put training materials
〉 Instructor-led classroom training
〉 Examination
〉 Breakfast and lunch
〉 Course completion certificate
〉 Pre- and Post-course support

Please, refer to the training schedule above.

To register for the training,  find the date you will like to attend the training on the training schedule above, then click on “ENROL NOW”. Fill in your details, and we will get in touch with you. You can also send us a mail, text message or call us to register for the training.

NOTE: your registration is not complete if you do not make payment. You can pay in full or in installments. If you choose to pay in installments, you are required to complete payment before the training starts.

To register members of your staff for the training, look for the training schedule above. On the date you will like to attend the training, click the “ENROL NOW” button.

Fill in your details, and we will get in contact you. You can as well send us a mail, text message, or call us to register for the training. In addition, you can send a purchase order to confirm that your delegates will be available.

Our fees are already fully discounted, considering how much we charge and what the fee covers (Please, check ‘what does the fee cover?’), However, if you have up to 5 people, a discount may apply.

Yes, you can. However, full payment must be made before the training starts so that we can book the exam for you.

The latest time to make payment is today! Making a financial commitment is the only way to secure a space in any of our classes. In addition to this, when you make the commitment, we will grant you access to our Facilitation pre-course; this is to enable you to study and practice in preparation for the class.

No! We do not encourage our delegates to miss classes. However, If due to some unavoidable circumstances you miss a class, we have got you covered. Our trainers will be available to respond to your questions and put you through the sections you missed, provided you agree a time with the trainer.

You will get a course completion certificate.

Foundation

How to explain the Process Iceberg model and its relevance to helping a group achieve its Task objectives.

How to outline a plan for the contracting meeting with a client, and for setting up the logistics of an event.

How to identify appropriate roles, behaviours and contracts between Facilitator, Task Leader and group.

How to draft an Agenda Process plan for a group’s work session in terms of Process, taking proper account of Task Uncertainty/Complexity/Certainty and the level of group Process Awareness.

How to distinguish clearly and accurately between ‘Task’ and ‘Process’ issues, and state how an effective Facilitator should respond to each.

How to formulate good quality feedback, using the Feedback Model, reverse feedback and creating SPOs to introduce Process to support the Task.

How to recognize behaviours of individual group members which indicate particular personality types and related preferences.

How to describe how to use the Process Iceberg model to avoid and address problems in meetings.

How to review a meeting using the Process Iceberg, using this Process to indicate the group’s Process maturity.

How to list the key characteristics of an effective Facilitator.

How to explain the Process, uses, rationale, advantages and limitations of Models, Tools and Techniques included in the Foundation syllabus.

Practitioner

Apply Process Iceberg thinking to help a group achieve its goals.

Recognise where facilitation is or is not an appropriate response to organizational needs and work effectively with strategic information to apply facilitation in organization settings.

Plan meetings with a client to understand the Task needs and set up the logistics of an event.

Contribute helpfully to establishing a Contract with the Task Leader and with the group.

Design a facilitated event.

Work effectively with other Facilitators to apply facilitation in larger group settings.

Respond to situations which arise during an event, making good Process decisions which secure Task outcomes.

Develop effective interaction and decision-making in the group by using appropriate communication Tools.

The training starts at 8.30 am each day. If there is a change in the timing, we will inform you in the joining instruction.

The training ends at 5.00 pm each day. If there is a change, we will inform you in the joining instruction.

We advise that you arrive at the venue at least 30 minutes before training starts.

We provide training and writing materials such as notepad, pen, printed training slides, etc. In addition, we will give you a bag where you can put the training materials and other items. As a result, you do not have to bring any other thing.

We conduct training globally. However, our physical location is in Lagos. To hold a training session outside Lagos (within Nigeria), we require a minimum of 12 people. To conduct training outside Nigeria, we will have to agree on how it will work. Please note conducting a training outside Nigeria would definitely require more than 12 people.

See our lead instructor’s profile on this page

If successful in the exam, you will get an electronic certificate from the coordinating body.

Yes you can. At your request, we can provide you with documents such as; invoice, course enrolment letter, registration letter, etc. to fast-track the course registration process.

The training fee covers the Facilitation Foundation and/or Practitioner exam.

Please, see the About Facilitation section to learn more about the coordinating bodies.

We will book the exam for you. We are accredited by APMG  to conduct the Facilitation training and exam.

Once we book the exam, you will receive a mail from APMG to complete registration.

Once you make payment;
We will send you a pre-course material to study prior to the start date. This will help you get familiar with the terminologies and techniques used in the course.

We will also send you joining instruction which confirms your enrolment for the course. Apart from that, the joining instruction contains every other thing you need to know about the training.

After the training, you will get:
〉 Course completion certificate
〉 Ongoing support

Yes, the training is enough to pas the exam, provided you do your part as we will do ours.

We structured our training in a unique way to help you understand the course.

Firstly, we will share with you our pre-course (before the training). The pre-course familiarises you with the definitions, concepts, terminologies used in Facilitation course to prepare you adequately for the class.

Secondly, you will attend our instructor-led classroom training which covers entire Facilitation syllabus. During the training, we will give you printed training slides so that you can know where we are at any given point. We cherish “Learning by doing” and we strongly believe in this quote by Benjamin Franklin “Tell me and I forget, teach me and I may remember, involve me and I learn.” As such, you will engage in group activities to put what you have learned to practice.

Moreover, our trainers avoid ‘death by PowerPoint’ by making use of flip charts and whiteboard to explain each concept. Also, they are ever-ready to answer your questions that may arise from your industry-specific or organization-specific scenarios, personal studies using the e-Learning, or what is being taught in class. Again, they can answer your questions because they are knowledgeable and experienced.

However, if after the training you are not comfortable sitting your exam, you can elect to defer it to a later date. All you have to do is to give us a notice of at least three days before your preferred exam date.

Below highlights the reasons why you should choose us:

Global accreditation: We are accredited by APMG to conduct the EVM training and examination.

Pre-course access: Once you make a financial commitment towards the training, we will grant you access to our pre-course. Our This will familiarise you with the concept, terminologies, definitions, etc. in portfolio, programme and project office management which will be taught in class.

Expert and experienced trainers: Our trainers have a wealth of experience as trainers and as practitioners. It will interest you to know that our lead trainer will be handling our next EVM training. He has over 12 years of experience in project management. Also, he has worked with reputable organizations both in Nigeria and Europe. Apart from this, he has trained thousands of professionals in Nigeria and beyond (places like the UK, Luxemburg, Czech, Finland, to name only a few). He is a certified PRINCE2 Practitioner who has more than 10 other project-management-related qualifications in areas such as risk management, portfolio management, quality management, process improvement, change management, etc. His knowledge of these qualifications enables him to explain each concept with ease, as he knows how each concept interrelate. Apart from passing the P3O^® exam, you will learn from his experience.

Engaging lectures: Our trainers make sure they avoid death by PowerPoint (they don’t just read PowerPoint slides). They make use of flip charts and whiteboards to explain each concept in a practical and understandable fashion.

Your involvement: We strongly believe in this quote by Benjamin Franklin which states: “Tell me and I forget, teach me and I may remember, involve me and I learn”; To this end, we engage you in a series of group work and activities.

Room to ask questions: Our instructors are ever-ready to answer your questions. The questions could arise from your industry-specific or organization-specific scenarios, personal studies or what is being taught in class. Again, they can answer your questions because they are knowledgeable and experienced.

Networking opportunity: Due to the quality of our training, informed professionals choose us. You will have the chance to meet these professionals from different walks of life. This will, in turn, help you build your professional network.

Ongoing support: Our delegates are valuable to us all through, and even after the training.

You can make payment in full or in installment via:
〉 Direct cash payment at the office
〉 Online transfer or Bank deposit to our corporate bank account:

Bank: First Bank of Nigeria Plc.
Account name: Harrybaker Training Institute
Account number: 2027165186
Branch: Lekki, Lagos

Click here to see our refund policy.

We ensure that we respond to all inquiries and specific questions in the best way we can. You can always reach us via phone calls, emails, chats, text messages, etc. As such, you may not have to come to our office to make inquiries.

However, if you still feel the need to come to our office, you can come on any day of the week during working hours. Should you want to come on a weekend, you need to inform us. This is to ensure someone is available to attend to you.

Tutor support
If there is any concept you find difficult to understand while studying, do not hesitate to reach us via support@harrybakertraining.com

Ongoing support
If you have any concerns or issues, feel free to let us know and we will be happy to help.