Change management is a practice that helps organizations to adopt, implement and adapt to change. Also, Change Management deals with the effect, management and impact of change.

Please, visit our ‘What is Change Management’ page to learn more.

The Change Management qualification is in two levels

• Change Management Foundation: Confirms that you have a basic understanding of the Change Management methodology and concepts well enough to work effectively as a member of a change management team within an environment.
• Change Management Practitioner: Confirms that you understand how to apply and tailor Change Management methodology to suit your organization.

Please, visit our ‘Change Management qualification’ page to learn more.

• •   Individuals working in a Change Management environment
• •   Individuals entering the Change Management profession:
  • –   Students enrolled in change management academic programs
  • –   Recent graduates
• •   Professionals switching careers
• •   Anyone who is interested in Change Management

To learn more, please visit our  ‘Change Management qualification’ page.

In addition to the fact that the Change Management qualification is geared towards organizational success, the certification is proof that you understand and can apply proven change management techniques to successfully implement change in your organization. From enhanced job marketability to increased salary and earning potential, the Change Management qualification opens you to countless opportunities.

Please, visit our ‘benefits of Change Management’ page to learn more.

For organisations to remain relevant in this highly competitive world, they strive to deliver products and services to meet the customer’s ever-changing requirements. To do this, organisations embark on projects. Change Management is a generally accepted best practice that will enable organisations successfully implement the change resulting from these projects.

Please, visit our ‘benefits of Change Management’ page to learn more.

APMG in collaboration with the Change Management Institute licenses training organizations to conduct Change Management training and exam. Harrybaker Training is an Accredited Training Organization for the Change Management qualification. is the organisation responsible for the Change Management Foundation and Practitioner qualification.

The Change Management training plus exam is an instructor-led classroom training. After which, you will sit the Change Management exam. In summary, this learning option covers both training and exam.

What you will learn is detailed in the syllabi for the different belts.

Please, visit our ‘Change Management Resources’ page to learn more.

Typically the Change Management Foundation and Practitioner class lasts for 5 days altogether.

The Change Management Foundation lasts for the first 3 days after which, on the 4th day, you will sit the Foundation exam.

Change Management Practitioner lasts for 2 days. The class will start on the 4th day after the Foundation exam then extend to the 5th day. On the 5th day, you will sit the Practitioner exam. However, if you see the need to brush up on your knowledge in Change Management Foundation, you can join the Change Management class from the 1st day.

NOTE: If you are not ready to sit the exam at the designated time after the training, you can defer your exam to a later date. However, when you are ready to take the exam, you need to notify us at least three days before your proposed exam date.

For both the Change Management Foundation and Practitioner, the exam comes after the training.

However, you can defer your exam if you are not ready to sit it immediately after the training.

When you are ready to take the exam, you must let us know. We need a notice of up to three days before your preferred exam date to book your exam.

We are accredited by APMG to conduct the Change Management training and exam. Therefore, we are responsible for exam booking and registration. In other words, you do not have to worry about the exam registration.  

Please, check our training calendar

The training starts at 8.30 am each day. If there’s a change, we will communicate it to you in the joining instruction.

The training ends at 5.00 pm each day. If there’s a change, we will communicate it to you in the joining instruction.

We advise that you arrive at the venue 30 minutes before training starts.

You don’t need to bring anything. We will provide training and writing materials such as notepad, pen, printed training slides, etc. In addition, we will give you a bag where you can put the training materials and other items.

We conduct training globally. However, our physical location is in Lagos. To hold a training session outside Lagos (within Nigeria), we require at least 12 people. For training outside Nigeria, we will have to agree on how it will work. Certainly, we would require more than 12 people.

To register for the training, locate the training schedule on this page. On the table, search for the date you will like to attend the training, then click on “enrol now”. Fill in your details, and we will get in contact you. You can as well send us a mail, text message or call us to register for the training.

However, your registration is incomplete if you do not pay the training fee. You can pay in full or in installments. If you choose to pay in installments, you are expected to complete payment before the training starts.

To register your staff for the training, look for the training schedule on this page. On the date you will like to attend the training, click the “enrol now” button. Fill in your details, and we will get in contact with you. You can as well send us a text message, mail, or call us to register for the training. In addition, you can send a purchase order to confirm that your delegates will be available.

Please, check our training calendar.

The following, among others, are included in the fee:

• > Printed training slides
• > Change Management Handbook (The Effective Change Manager’s Handbook)
• > Notepad and pen for jotting
• > Workbook for practice
• > Bag to put materials
• > Instructor-led classroom training
• > Examination
• > Breakfast and lunch
• > Course completion certificate
• > Pre- and Post-course support

The training fee covers the Change Management Foundation and/or Practitioner exam.

Please, visit our ‘Change Management qualification’ page to learn more about the coordinating bodies. 

You can make payment in full or in installment via:  

• 〉 Direct cash payment at the office

You can equally make payment by:

• 〉 Bank deposit  
• 〉 Online transfer  

To our account details found below

Account details:

Bank: First Bank Nigeria Plc.

Account name: Harrybaker Training Institute

Account number: 2027165186

Branch: Lekki, Lagos

Considering how much we charge and what the fee covers Please, check ‘what does the fee cover?’, our fees are already fully discounted. However, if you have up to 5 people, we can come up with a fee that will work for you.

You can pay in installments. However, you should complete your payment before the start of the class.

The latest time is today! Making a payment now will help you secure a space in our next class. In addition to this, we will grant you access to our pre-course material. This is to enable you to study and practice in preparation for the class.

Click here to see our refund policy.

Once you make a payment, we will send you a payment confirmation mail to confirm your enrolment for the course. Also, we will send you a copy of the joining instruction which contains every other thing you need to know about the training.

After the training, you will get:

• > Course completion certificate
• > Ongoing support

Yes. You will get your own copy of the “The Effective Change Manager’s Handbook” when you pay the training fee.

Yes, it is. We structured our training in a unique way to help you understand the course. Our training is an instructor-led classroom training which covers the Change Management syllabus. During the training, we will give you printed training slides so that you can know where we are at any given point. We cherish “Learning by doing” and we strongly believe in this quote by Benjamin Franklin “Tell me and I forget, teach me and I may remember, involve me and I learn.” As a result, during the training, you will engage in group activities to put what you have learned to practice. Moreover, our trainers avoid ‘death by PowerPoint’ by making use of flip charts and whiteboard to explain each concept. Also, they are ever-ready to answer your questions that may arise from your industry-specific or organization-specific scenarios, personal studies, or what is being taught in class. Again, they can answer your questions because they are knowledgeable and experienced.

However, if after the training, you still feel the need to write the exam at a later date, you can. All you have to do is to give us a notice of at least three days before your preferred exam date.

Our instructors have several years of experience as trainers and as professionals. They understand the Change Management framework and how it applies to different organizations. It will interest you to know that the trainer who will be conducting the next Change Management training is a Change Management professional. Also, he is a Project Management Professional and an experienced trainer who has other project and change-related qualifications such as portfolio management, programme management, Change Management to name a few. Moreover, he has an MBA from a top institution in the world. This allows him to explain each concept with ease, as he knows how each of the concepts interrelates. Consequently, it is easy for them to teach the course in the most practical way.

See our lead instructor’s profile on this page

We will continue to provide ongoing support on any of your inquiries or complaints even after the training. Our support comes in two ways

Tutor support:

If you are struggling to understand any of the concepts while studying, you can always consult with the trainer. Our trainers are ever-ready to answer your questions.

Ongoing support:

If you have any concerns, you are free to let us know. We are always willing to help.

You will get a course completion certificate.

If successful in the exam, you will get an electronic certificate from the coordinating body.

Yes, you can any day of the week. However, if you want to come on weekends, you need to inform us. This is to ensure someone is around to attend to you

We can help by sending documents such as invoice, course enrolment letter, registration letter, etc. that will fast track the approval process from your organization.

Below highlights the reasons why you should choose us:

• Global accreditation: We are accredited by APMG to conduct the Change Management training and examination. 
• Expert and experienced trainers: Our trainers have a wealth of experience as trainers and as practitioners. It will interest you to know that our lead trainer will be handling our next Change Management training. He has worked with reputable organizations both in Nigeria and Europe. Apart from this, he has trained thousands of professionals in Nigeria and beyond (places like the UK, Luxemburg, Czech, Finland, to name only a few). He is a certified Change Management Practitioner who has more than 10 other Change Management-related qualifications in areas such as programme management, portfolio management, quality management, process improvement, project management, etc. His knowledge of these qualifications allows him to explain each concept with ease, as he knows how each of the concepts interlink. Apart from passing the Change Management exam, you will equally learn from his experience.
• Engaging lectures: Our trainers make sure they avoid death by PowerPoint (they don’t just read PowerPoint slides). They make use of flip charts and whiteboards to explain each concept in a practical and understandable fashion.
• Your involvement: We strongly believe in this quote by Benjamin Franklin which states: “Tell me and I forget, teach me and I may remember, involve me and I learn”; To this end, we engage you in a series of group work and activities.
• Room to ask questions: Our instructors are ever-ready to answer your questions. The questions could arise from your industry-specific or organization-specific scenarios, personal studies or what is being taught in class. Again, they can answer your questions because they are knowledgeable and experienced.
• Networking opportunity:  Due to the quality of our training, informed professionals choose us.  You will have the chance to meet these professionals from different walks of life. This will, in turn, help you build your professional network.
• Ongoing support: We provide support before, during and after the training to ensure that you get maximum value from our training.

We do not encourage our delegates to miss classes. However, If due to some unavoidable circumstances you miss a class, we have got you covered. Our trainers will be available to respond to your questions and also put you through the sections you missed, provided you agree a time with the trainer.

Our Change Management instructor-led live virtual training/course is designed to give you a ‘WOW’ learning experience. Participants in our virtual training leverage the power of technology to interact, assimilate, and share learning experiences.

To get the ‘WOW’ learning experience, we have designed our virtual training into three distinct stages:

Pre-class

Joining instruction: Once you have registered for the course, we’ll send you a “Joining Instruction”. This contains information about the training, how to join the live class, and what you require to have a hitch-free live-course.

Pre-course learning and assignment: We’ll send you the pre-course (containing assignment). The details about the pre-course will be contained in the Joining Instruction. We expected you to submit your assignment before the live-class.

Technical set-up and device testing: Our account managers will guide you through the testing of your device. They’ll also simulate the Change Management virtual live class with you. 

In-class

Instructor-led virtual live class: The instructor will make learning fun and interactive by sharing his experience. To enhance learning, the live instructor will make use of screen-sharing, virtual whiteboard and other remote learning aids.  In addition, participants will engage in activities such as group work, end-of-concept quizzes, and questions can be asked in the live session.

Technical support: If you encounter any technical issue, our technical support will be happy to help.

Assignments: You’ll be required to participate in individual and group assignments. The instructor will give specific instructions during the live class.

Class recordings: We’ll record every live session and you will have access to the video recordings.

Post-class

   Study group: “If you want to go fast, go alone. If you want to go far, go together”. At the completion of the live course, you have the option to join a study group. 

Class recordings: We’ll grant you 60-day access to all the class recordings.

Course completion certificate: You’ll receive a course completion e-certificate at the end of the training. 

 Ongoing support: After the training, should you require any help, do not hesitate to contact us.

This course is aimed at:

Individuals working in a Change Management environment. 

Individuals entering the Change Management profession: students enrolled in change management academic programs and recent graduates

Professionals switching careers.  

Anyone who is interested in Change Management.

Our live class covers the Change Management syllabus.

Our live class covers the Change Management syllabus. Please, refer to our ‘Change Management Resources’ to download the syllabus.

1.  Easy Assimilation

• Experienced Instructors: Our live virtual classes are led by experts and consultants.  From their wealth of experience, they cite easy-to-understand real-life examples to drive home learning.
• Well-paced Delivery: No information overload! Our Change Management virtual class lasts 4 hours, with breaks in-between. 
• Precourse, In-Course and Post-Course Engagement: Our Change Management virtual course is an immersive learning experience. It is laden with pre-course learning, individual assignments, group work, in-class exercises, end-of-concept quizzes and questions practices.

2. Enhanced Knowledge Retention

• Immediate feedback: The instructor will provide feedback in the live class. 
• Access to session recordings: Participants will be granted access to the class recordings. 
• Peer-to-peer learning: Participants will be put into groups to foster peer-to-peer learning and reinforce learning.

3. Highly Participative

Weekly Team Lead responsibility: To foster collaboration among participants, groups will be created where each participant is expected to play the role of Team Lead at least once during the course.

4. Cost-Effectiveness

• Course Fee: It costs less.
• Time: You save the time spent commuting to the training venue, as you can join the virtual sessions from your current location anywhere in the world.
• Travel: Enjoy savings on travel expenses (flight tickets etc)
• Accommodation: Enjoy savings on hotel/accommodation costs.

5. Convenience

• Less Stress: As opposed to information overload inherent in a typical 8-hour classroom session, the virtual classes last for only 4 hours with breaks in-between.
• Quality while leveraging technology: You can be sure of the same high standard of quality delivery when joining as the instructor will be with you live, as against recorded video sessions.
• Safety Guarantee: In consideration of the current health concerns of COVID-19, this presents you with learning from the comfort of your own home/location.

You will get a course completion certificate (e-certificate) at the completion of the virtual live class.

If successful in the exam, you will get an electronic certificate from the coordinating body as well.

Please, check our ‘training schedule’

Please, check our ‘training schedule’

The course start time depends on the session you opt for.

Please, refer to the virtual training schedule to see the start time for each session.

The Change Management live virtual training spans 4 hours. 

Please, check our virtual training schedule when each session ends.

The live class will be accessible to participants 15 minutes before the start of the class.

We strongly advise that you join the class 10 minutes before the start of the class. This is to allow some time to resolve any technical issues that may arise and avoid missing out on any part of the training.

You’ll sit your exam after the training. Details of how you’ll sit your exams will be communicated to you. 

Yes, there are technical requirements, as described below:

   A computer or tablet or a smartphone. We highly recommend you use a computer (PC).

   A headset (or a microphone and speakers)

   A webcam (optional)

   A reliable internet connection 

   A reasonably quiet place

   Zoom video conferencing installed on your device. We recommend the app, as the web version has limited features.

Please, note that you can install Zoom on your computer or tablet for free. 

To set up the Zoom Meeting in preparation for the live session, please follow the steps below:

Step 1: Download Zoom application on your PC from https://zoom.us/support/download

Step 2: Launch the Zoominstaller.exe file to install Zoom on your PC

Step 3: Launch the Zoom App on the PC. 

Please, refer to the Zoom website to get detailed information. You can also test whether your infrastructure meets the technical requirements.

No. You can join the Change Management live virtual training from any part of the world.

We don’t advise you to miss any session. However, if due to some unavoidable circumstances you miss a session, we have got you covered. Every session is recorded, so you’ll have access to the recorded session, should you miss any.

Please, check our training schedule.

We’ll send you specific documents you require to enroll for the virtual class. For instance, we can send you invoices, course enrolment letter, registration letter, etc.

You’ll need a notepad, a pen, and other relevant materials that will be communicated to you. 

Registration for the training is very simple.

To register, please refer to the virtual schedule above, select the session you are interested in, then click on “ENROL NOW”.

You can also give us a call, or send a text or email us. 

To register your staff for the training, refer to our virtual training schedule above, then click on “ENROL NOW” for any session of your choosing and fill in your details. You can also register via mail, text or call.

In addition, you will need to confirm your delegates’ availability for the course to secure them a space in the class

Yes, you can pay in installments. However, to be admitted into the virtual class, you are required to have made the full payment

The Change Management virtual fee is already fully discounted. However, if you have up to 5 persons, a discount may apply.

The latest time to make payment is now!

Our Change Management virtual training is in high demand. So, we advise that you make part or full payment to secure a space in the virtual class. 

You can make payment in full or in installment via:  

• 〉 Direct cash payment at the office

You can equally make payment by:

• 〉 Bank deposit  
• 〉 Online transfer  

To our account details found below

Account details:

Bank: First Bank Nigeria Plc.

Account name: Harrybaker Training Institute

Account number: 2027165186

Branch: Lekki, Lagos

The exam only option is for those who want to sit the Change Management exam. It does not include classroom training.

Once payment is made for the exam only, we’ll send you a mail to confirm your payment. After this, you can schedule your Change Management exam.

NOTE: You are required to give us at least three working days’ notice to enable us to book the exam for you.

The exam levels are:

• > Foundation
• > Practitioner

You do not need to worry about the exam registration or booking. We’ll book your exam for you once you make a payment. However, we’ll need up to three days prior notice before the date you want to sit your exam. This is to enable us to book your exam.

Yes. Once your exam is booked, you’ll receive a mail from the exam institute. The mail will notify you of your exam booking and the validity period. Also, you will have to create a profile and fill in some details such as full name, date of birth, place of work and address.

Refer to ‘about the course’ in the Change Management Brochure.

Please, check our training calendar

Once we have received your payment, we will send you a mail to confirm your payment. Also, we will send you joining instructions with directions to the exam centre.

The exam fee covers:

• > Exam registration
• > Ongoing support.

You can sit the exam whenever you choose provided you are well prepared for it. However, we’ll need up to three days advance notice before the date you want to sit your exam. This is to enable us to book your exam.

Paper-based exam at our office: You can sit a paper-based exam at our office. We advise that you go for this option, as we cannot guarantee the strength of the internet connection in Nigeria.

Online exam at home: The second is the proctored online exam. Here, you can take the exam online at your location, if you cannot come to our office. Once your exam is booked, you have 90 days to take your exam. You must schedule your exam at least 2 hours before the time you intend taking the exam.

Paper-based exam: After the exam, you will get your Foundation provisional result immediately after your exam. For the Practitioner, you will get your result as soon as we scan and upload it to the exam institute’s exam marking system. This is typically within a day of sitting the exam.

Online-proctored exam: Immediately after the exam, you will get the provisional result.

You will get your certificate within a week from sitting the exam.

You will get an electronic certificate which will be made available on your account with the exam institute.

To sit the exam, you need to bring a valid means of Identification. This includes:

• > International Passport
• > Voter’s card
• > Driver’s License
• > National I.D card.

We will provide you with writing materials for the exam.

Below highlights the reasons why you should choose us:

• > Accredited Training Organisation (ATO): We are accredited by APMG (the exam institute for AXELOS) to conduct the Change Management training and exam.
• > Exam registration booking: As an ATO, we book your exam for you. You don’t have to worry about registering for the exam.
• > Ongoing support: We provide continual support even after sitting the exam.
• > Trusted name: Due to the quality of our services, informed professionals choose us. We work with reputable organizations and individuals from all walks of life.

You can sit the exam any day from Monday to Saturday. Please, note that we need a prior notice of up to three days before your exam date. This is to enable us to book your exam with the exam institute.

This is flexible based on the time you want to sit the exam. We usually advise that you get to the office 30 minutes before your exam.