Change management is a practice that helps organizations to adopt, implement and adapt to change. Also, Change Management deals with the effect, management and impact of change.

Please, visit our ‘What is Change Management’ page to learn more.

The Change Management qualification is in two levels

• Change Management Foundation: Confirms that you have a basic understanding of the Change Management methodology and concepts well enough to work effectively as a member of a change management team within an environment.
• Change Management Practitioner: Confirms that you understand how to apply and tailor Change Management methodology to suit your organization.

Please, visit our ‘Change Management qualification’ page to learn more.

• •   Individuals working in a Change Management environment
• •   Individuals entering the Change Management profession:
  • –   Students enrolled in change management academic programs
  • –   Recent graduates
• •   Professionals switching careers
• •   Anyone who is interested in Change Management

To learn more, please visit our  ‘Change Management qualification’ page.

In addition to the fact that the Change Management qualification is geared towards organizational success, the certification is proof that you understand and can apply proven change management techniques to successfully implement change in your organization. From enhanced job marketability to increased salary and earning potential, the Change Management qualification opens you to countless opportunities.

Please, visit our ‘benefits of Change Management’ page to learn more.

For organisations to remain relevant in this highly competitive world, they strive to deliver products and services to meet the customer’s ever-changing requirements. To do this, organisations embark on projects. Change Management is a generally accepted best practice that will enable organisations successfully implement the change resulting from these projects.

Please, visit our ‘benefits of Change Management’ page to learn more.

APMG in collaboration with the Change Management Institute licenses training organizations to conduct Change Management training and exam. Harrybaker Training is an Accredited Training Organization for the Change Management qualification. is the organisation responsible for the Change Management Foundation and Practitioner qualification.

The Change Management training plus exam is an instructor-led classroom training after which you will sit the Change Management exam.

Typically the Change Management Foundation and Practitioner class last for 5 days altogether.

The Change Management Foundation lasts for the first 3 days after which, on the 4th day, you will sit the Foundation exam.

Change Management Practitioner last for 2 days. The class will start on the 4th day after the Foundation exam then extend to the 5th day. On the 5th day, you will sit the Practitioner exam. However, if you see the need to brush up on your knowledge in Change Management Foundation, you can join the Change Management class from the 1st day.

NOTE: If you are not ready to sit the exam at the designated time after the training, you can defer your exam to a later date. However, when you are ready to take the exam, you need to notify us at least three days before your proposed exam date.

We are accredited by APMG to conduct the Change Management training and exam. Therefore, we are responsible for exam booking and registration. In other words, you do not have to worry about the exam registration.  

Please, check our training calendar

The training starts at 8.30 am each day. If there is a change, we will inform you in the joining instruction.

The training ends at 5.00 pm each day. If there is a change, we will inform you in the joining instruction.

We advise that you arrive the venue at least 30 minutes before training starts.

You don’t need to bring anything. We will provide training and writing materials such as notepad, pen, printed training slides, etc. In addition, we will give you a bag where you can put the training materials and other items.

We conduct training globally. However, our physical location is in Lagos. To hold a training session outside Lagos (within Nigeria), we require a minimum of 12 people. To conduct training outside Nigeria, we will have to agree on how it will work. Also, we would definitely require more than 12 people.

To register for the training, locate the training schedule on this page. On the table, search for the date you will like to attend the training, then click on “enrol now”. Fill in your details, and we will get in contact you. You can as well send us a mail, text message or call us to register for the training.

However, your registration is incomplete if you do not pay the training fee. You can pay in full or in installments. If you choose to pay in installments, you are expected to complete payment before the training starts.

To register your staff for the training, look for the training schedule on this page. On the date you will like to attend the training, click the “enrol now” button. Fill in your details, and we will get in contact with you. You can as well send us a text message, mail, or call us to register for the training. In addition, you can send a purchase order to confirm that your delegates will be available.

The following, among others, are included in the fee:

• > Printed training slides
• > Change Management Handbook (The Effective Change Manager’s Handbook)
• > Notepad and pen for jotting
• > Workbook for practice
• > Bag to put materials
• > Instructor-led classroom training
• > Examination
• > Breakfast and lunch
• > Course completion certificate
• > Pre- and Post-course support

The training fee covers the Change Management Foundation and/or Practitioner exam.

Please, visit our ‘Change Management qualification’ page to learn more about the coordinating bodies. 

Considering how much we charge and what the fee covers (Please, check ‘what does the fee cover?’), our fees are already fully discounted. However, if you have up to 5 people, a discount may apply.

You can pay in installments. However, you should complete your payment before the start of the class.

Well,  the latest time to make payment is today! Making payment is the only way to secure a space in our next class. Also, we have a class limit, so paying the training fee is the only means to guarantee your space in the next class

Once you make a payment, we will send you a payment confirmation mail to confirm your enrolment for the course. Also, we will send you a copy of the joining instruction which contains every other thing you need to know about the training.

After the training, you will get:

• > Course completion certificate
• > Ongoing support

Yes. You will get your own copy of the “The Effective Change Manager’s Handbook” when you pay the training fee.

Yes, it is. We structured our training in a unique way to help you understand the course. Our training is an instructor-led classroom training which covers the Change Management syllabus. During the training, we will give you printed training slides so that you can know where we are at any given point. We cherish “Learning by doing” and we strongly believe in this quote by Benjamin Franklin “Tell me and I forget, teach me and I may remember, involve me and I learn.” As a result, during the training, you will engage in group activities to put what you have learned to practice. Moreover, our trainers avoid ‘death by PowerPoint’ by making use of flip charts and whiteboard to explain each concept. Also, they are ever-ready to answer your questions that may arise from your industry-specific or organization-specific scenarios, personal studies, or what is being taught in class. Again, they can answer your questions because they are knowledgeable and experienced.

However, if after the training, you still feel the need to write the exam at a later date, you can. All you have to do is to give us a notice of at least three days before your preferred exam date.

Our instructors have several years of experience as trainers and as professionals. They understand the Change Management framework and how it applies to different organizations. It will interest you to know that the trainer who will be conducting the next Change Management training is a Change Management professional. Also, he is a Project Management Professional and an experienced trainer who has other project and change-related qualifications such as portfolio management, programme management, Change Management to name a few. Moreover, he has an MBA from a top institution in the world. This allows him to explain each concept with ease, as he knows how each of the concepts interrelates. Consequently, it is easy for them to teach the course in the most practical way.

See our lead instructor’s profile on this page

You will get a course completion certificate.

If successful in the exam, you will get an electronic certificate from the coordinating body.

We can help you with documents such as invoice, course enrolment letter, registration letter, etc. that will fast track the process of you attending the training.

Below highlights the reasons why you should choose us:

• Global accreditation: We are accredited by APMG to conduct the Change Management training and examination. 
• Expert and experienced trainers: Our trainers have a wealth of experience as trainers and as practitioners. It will interest you to know that our lead trainer will be handling our next Change Management training. He has worked with reputable organizations both in Nigeria and Europe. Apart from this, he has trained thousands of professionals in Nigeria and beyond (places like the UK, Luxemburg, Czech, Finland, to name only a few). He is a certified Change Management Practitioner who has more than 10 other Change Management-related qualifications in areas such as programme management, portfolio management, quality management, process improvement, project management, etc. His knowledge of these qualifications allows him to explain each concept with ease, as he knows how each of the concepts interlink. Apart from passing the Change Management exam, you will equally learn from his experience.
• Engaging lectures: Our trainers make sure they avoid death by PowerPoint (they don’t just read PowerPoint slides). They make use of flip charts and whiteboards to explain each concept in a practical and understandable fashion.
• Your involvement: We strongly believe in this quote by Benjamin Franklin which states: “Tell me and I forget, teach me and I may remember, involve me and I learn”; To this end, we engage you in a series of group work and activities.
• Room to ask questions: Our instructors are ever-ready to answer your questions. The questions could arise from your industry-specific or organization-specific scenarios, personal studies or what is being taught in class. Again, they can answer your questions because they are knowledgeable and experienced.
• Networking opportunity:  Due to the quality of our training, informed professionals choose us.  You will have the chance to meet these professionals from different walks of life. This will, in turn, help you build your professional network.
• Ongoing support: We provide support before, during and after the training to ensure that you get maximum value from our training.

We do not encourage our delegates to miss classes. However, If due to some unavoidable circumstances you miss a class, we have got you covered. Our trainers will be available to respond to your questions and also put you through the sections you missed, provided you agree a time with the trainer.

The exam only option is for those who want to sit the Change Management exam. It does not include classroom training.

Once payment is made for the exam only, we’ll send you a mail to confirm your payment. After this, you can schedule your Change Management exam.

NOTE: You are required to give us at least three working days notice to enable us to book the exam for you.

The exam levels are:

• > Foundation
• > Practitioner

You do not need to worry about the exam registration or booking. We’ll book your exam for you once you make a payment. However, we’ll need up to three days prior notice before the date you want to sit your exam. This is to enable us to book your exam.

Yes. Once your exam is booked, you’ll receive a mail from the exam institute. The mail will notify you of your exam booking and the validity period. Also, you will have to create a profile and fill in some details such as full name, date of birth, place of work and address.

Refer to ‘about the course’ in the Change Management Brochure.

Please, check our training calendar

Once we have received your payment, we will send you a mail to confirm your payment. Also, we will send you joining instructions with directions to the exam centre.

The exam fee covers:

• > Exam registration
• > Ongoing support.

You can sit the exam whenever you choose provided you are well prepared for it. However, we’ll need up to three days advance notice before the date you want to sit your exam. This is to enable us to book your exam.

Paper-based exam at our office: You can sit a paper-based exam at our office. We advise that you go for this option, as we cannot guarantee the strength of the internet connection in Nigeria.

Online exam at home: The second is the proctored online exam. Here, you can take the exam online at your location, if you cannot come to our office. However, you’ll be paying (N10, 000) extra as a fee for the online invigilator. Once your exam is booked, you have 90 days to take your exam. You must schedule your exam at least 2 hours before the time you intend taking the exam.

Paper-based exam: After the exam, you will get your Foundation provisional result immediately after your exam. For the Practitioner, you will get your result as soon as we scan and upload it to the exam institute’s exam marking system. This is typically within a day of sitting the exam.

Online-proctored exam: Immediately after the exam, you will get the provisional result.

You will get your certificate within a week from sitting the exam.

You will get an electronic certificate which will be made available on your account with the exam institute.

To sit the exam, you need to bring a valid means of Identification. This includes:

• > International Passport
• > Voter’s card
• > Driver’s License
• > National I.D card.

We will provide you with writing materials for the exam.

Below highlights the reasons why you should choose us:

• > Accredited Training Organisation (ATO): We are accredited by APMG (the exam institute for AXELOS) to conduct the Change Management training and exam.
• > Exam registration booking: As an ATO, we book your exam for you. You don’t have to worry about registering for the exam.
• > Ongoing support: We provide continual support even after sitting the exam.
• > Trusted name: Due to the quality of our services, informed professionals choose us. We work with reputable organizations and individuals from all walks of life.

You can sit the exam any day from Monday to Saturday. Please, note that we need a prior notice of up to three days before your exam date. This is to enable us to book your exam with the exam institute.

This is flexible based on the time you want to sit the exam. We usually advise that you get to the office 30 minutes before your exam.

You can make payment in full or in instalment via:  

• > Direct cash payment at the office
• > Online transfer
• > Bank deposit  

To our corporate bank account:

Bank: First Bank of Nigeria Plc.

Account name: Harrybaker Training Institute

Account number: 2027165186

Branch: Lekki, Lagos.

Click here to see our refund policy.

We ensure that we respond to all inquiries and specific questions in the best way we can. You can always reach us via phone calls, emails, chats, text messages, etc. As such, you may not have to come to our office to make inquiries. However, if you still feel the need to come to our office, you can come on any day of the week during working hours.

Should you want to come on a weekend, you need to inform us. This is to ensure someone is available to attend to you.

Tutor support:

If there is any concept you find difficult to understand while studying, do not hesitate to reach us via support@harrybakertraining.com

Technical support:

Having troubles with the login or any other technical issue? Please, feel free to let us know and we will be willing to help.

Ongoing support:

If you have any concerns or issues, feel free to let us know and we will be happy to help.

Yes, we are accredited by APMG to conduct the Change Management Foundation and Practitioner training and exam.